To order any of my products, simply send an email to firstname.lastname@example.org. You will then receive a confirmation of order with the delivery date and bank details. For first-time orders, products may only be delivered against payment in advance.
General Terms and Conditions
Any delivery and service provided by SOLIDCOREAUDIO shall be exclusively based on the following general terms and conditions in their relevant version as of the time the order was placed. Diverging provisions shall only apply if they have been agreed upon in writing between solidcoreaudio and the customer.
All prices are gross prices. Subject to change without notice. Errors and omissions excepted.
SOLIDCOREAUDIO shall always do the utmost possible to meet specified delivery times. In case of any delays, the customer shall be informed immediately.
Shipping and Handling
National shipping within Germany amounts to EUR 7.- (+ EUR 3.50 for cash on delivery), packaging costs will not be charged. Shipping to other EU member states amount to EUR 15.-. National orders exceeding EUR 500.- are free of shipping costs.
Right of Return
Consumer customers shall have the right to revoke their contract without giving reasons within one month in writing (letter or e-mail) or by return of the product. The period shall commence with receipt of the product the earliest. The revocation time limit shall be deemed observed if notice of revocation or the product has been duly dispatched. Revocation shall be directed to:
In the event of a valid revocation, any services or products received shall be returned. In the event that the customer shall be unable to return the services or products received in their entirety or at all, or where the customer can only return them in a deteriorated state, the customer shall be liable to pay compensation to solidcoreaudio accordingly.
Right of return shall not be applicable for the delivery of products that have been manufactured to customer specifications or explicitly tailored to the customer's personal needs. Semi-finished are excluded from revocation!
Arising customs duty from reimportation of Non-EU-countries will not be recompensated.
Retention of Title
SOLIDCOREAUDIO shall retain the right of ownership until full payment of the purchase price.
Defects to delivered products may only be claimed within the legal period of warranty. The customer shall be obliged to inform solidcoreaudio in writing immediately after having taken notice of the defect. Should faults or defects result from improper handling or storage, any warranty shall be omitted.
Other cost transfers and claims for damages shall be hereby explicitly excluded. Claims for damages - in particular also for consequential loss - may only be claimed if the potential damage is based on a deliberate or grossly negligent violation of contract by solidcoreaudio. Natural wear shall be exempt from warranty.
As regards sales packaging filled with product and typically arising at the private final consumer put into circulation for the first time I joined the Landbell AG, Mainz, (customer no. 4143204) recovery system operating throughout Germany to ensure compliance of my legal duties according to Section 6 VerpackV. Further information may be retrieved from the Landbell AG website.
Personal data of customers shall be filed by SOLIDCOREAUDIO solely for customer service and information purposes.
All contracts to which these terms and conditions apply shall solely be governed by and interpreted in accordance with the law of the Federal Republic of Germany. The regulations of the UN Convention on Contracts for the International Sale of Goods shall not be applicable.
Place of jurisdiction shall be Nuremberg.
Should any individual provisions of the contract, including afore mentioned terms and conditions, be or become invalid, either in part or in full, this shall not affect the validity of the other provisions. The invalid provision or part of provision shall be replaced by a ruling that is as close as possible in economic purpose to the invalid provision in a legally effective and practicable form.